Welcome to Gather & Moss. Please read below for our store policies. If there is anything that is not covered, anything you would like to ask or are unsure about, please do not hesitate to contact me on firstname.lastname@example.org.
We provide a very comprehensive size chart on our website but if you ever find you have ordered the incorrect size or would like to swap to a different colour or style, please just let us know. We are always happy to exchange things for you providing you are happy to pay for the postage.
If you are unhappy with anything you have purchased from us, please let us know. We go out of our way to try and provide really accurate product descriptions and photos so you know exactly what you are getting when you purchase a pair of our pjs, and we are so proud that we have never had any items returned to us, other than the odd size swap. If however you are ever unhappy with your purchase, just drop us an email at email@example.com and we can chat about whether you would like to exchange or return your items.
Any fees, taxes or duties imposed by your country of origin are the responsibility of the buyer. Please let me know before ordering if you would like to check up on any import duty and tax amounts.
Please let us know if there is anything you are not happy with. We would much rather chat to you and come to an arrangement that keeps everyone happy!