$8 flat rate shipping within Australia || Free Domestic shipping when you spend over $150 with code “150PLUS”

Store Policies

Welcome to Gather & Moss. Please read below for our store policies. If there is anything that is not covered, anything you would like to ask or are unsure about, please do not hesitate to contact me on kate@gatherandmoss.com.

Refunds will only be provided if items are faulty or not as described. We are happy to exchange items if you change your mind providing all items are in new condition. The customer is required to pay to return original items and to resend new items UNLESS the incorrect items were sent by Gather & Moss.

Any fees, taxes or duties imposed by your country of origin are the responsibility of the buyer. Please let me know before ordering if you would like to check up on any import duty and tax amounts. 

Please let us know if there is anything you are not happy with. We would much rather chat to you and come to an arrangement that keeps everyone happy!